Skýjadrif Terms of Service

These terms govern Skýjadrif, Datatech's cloud storage at afrit.datatech.is. By creating an account or using the service you accept them. Read them. They say, among other things, when data is deleted and when it never is.

1. The service and the provider. Skýjadrif is a cloud storage service operated at afrit.datatech.is by Datatech ehf., reg. no. 420115-0240, Suðurlandsbraut 54, 108 Reykjavík, Iceland (“Datatech”, “we”). These terms are the agreement between you and Datatech for all use of the service.
2. Terms and precedence. These terms govern Skýjadrif. Data recovery and other work Datatech performs are governed by the data recovery terms of service on datatech.is. Datatech's price list and privacy policy form part of this agreement. Where the documents conflict, a separate written agreement with you prevails first, then these terms, then Datatech's other terms.
3. Account and security. When creating an account you must provide accurate information: name, email and Icelandic ID number (kennitala) for invoicing. Two-factor authentication is mandatory for every user. Recovery codes are single-use and yours to keep safe. You are responsible for all activity under your account; we never have access to your password and will never ask for it.
4. Staff access to your data. In normal operation, Datatech staff have no access to the contents of your storage. Access is opened in three cases: when you ask for help and permit it, when Datatech hands over data it recovered for you and until you have taken delivery of it, and where the law requires it. Every such action is recorded, and you can see it yourself under Atburðaskrá in your account settings. We never ask for your password and cannot read it.
5. Your data is yours. You keep every right to the content you store in Skýjadrif. These terms give Datatech no ownership of it. We receive only the technical permission needed to run the service: to store your data, keep internal safety copies of it, show it to you and derive what the service displays (for example photo thumbnails), and solely for that purpose.
6. Intellectual property. Datatech owns the software, the interface and its trade marks. You get the right to use the service while your subscription is live, and nothing beyond that. You may not copy the software, reverse engineer it, or resell access to the service without Datatech's written consent. None of this affects your ownership of the content you store, see clause 5.
7. Sharing. If you share a file by link, you are responsible for who receives the link. A share link can be revoked in the service, which closes access through it.
8. Acceptable use. The service may only be used for lawful content and lawful purposes. It is prohibited, among other things, to store or distribute content that infringes copyright or other law, malware, or content intended to harm others. For serious or repeated violations we may suspend or terminate access, and will notify you unless the law forbids it.
9. Privacy and the processing of personal data. Personal data is processed in accordance with Icelandic Act no. 90/2018 on data protection and the processing of personal data, Regulation (EU) 2016/679, and Datatech's privacy policy. If you store personal data about other people in Skýjadrif, you are its controller and Datatech is the processor, and this clause then serves as the data processing agreement between us. Datatech processes that data only on your instructions and to provide the service, keeps its staff under a duty of confidentiality, applies appropriate technical and organisational measures under Article 32 of the Regulation, assists you with data subject requests as far as the service allows, and deletes or returns the data at the end of the agreement, see clause 16. Sub-processors are listed in the privacy policy and you are told before they change. Data is encrypted in transit and at rest and hosted in Amsterdam, inside the European Economic Area.
10. Security and security breaches. We protect the service with encryption, mandatory two-factor authentication, access control and monitoring. No service is immune to cyber attacks, intrusions or other incidents that could lead to a data leak. If a security breach affects your data we will notify you without undue delay and no later than 72 hours after we become aware of it. The notification states what we know at that point about its scope and what we have done. If you are a controller under clause 9, the notification is what lets you meet your own reporting duty. You are responsible for the security of the devices you connect with and for your recovery codes. The Datatech security policy describes the framework behind this: responsibility, risk assessment and annual review. It follows ÍST ISO/IEC 27001. Read the Datatech security policy
11. Subscription and pricing. Subscriptions are monthly and priced by storage size. Prices are shown including VAT on datatech.is. Payment is by Icelandic bank claim (krafa) or payment card. Price changes are announced at least 30 days in advance and take effect from the next billing period.
12. Payment terms and collection. An invoice is issued monthly with a due date and a final due date. Any objection to an invoice must be raised without delay and no later than the final due date, otherwise the invoice is treated as accepted. An unpaid claim accrues statutory default interest and collection costs after the final due date. If payment is not made within reasonable time limits, the claim is passed on to Inkasso.is for collection. The customer provides an email address and a telephone number (contact details) for the purposes of the business relationship and agrees that those contact details may be passed to the collection agent should collection proceedings arise. The customer further agrees that the contact details may be used generally to communicate with them about the collection, including through electronic collection processes.
13. Trial period. An account created on the website gets a free 30-day trial holding 10 GB. Where Datatech hands you data it has recovered, the trial length is set when the account is created, is at least 30 days, and the storage holds the data that was delivered. The length of your trial is stated in the email you receive when the account is opened. After the trial a subscription is required to keep the storage. We send reminders before a trial ends, and we always name a date before anything is deleted.
14. Overdue payment. If a claim is not paid by its due date we send a reminder. Past the final due date the account is locked: uploads and downloads stop, but you can still see an overview of your files. Data is not deleted for non-payment while a subscription is in force, and the account reopens automatically as soon as the claim is paid. Default interest, collection costs and third-party collection are governed by clause 12.
15. Work outside the subscription. The subscription covers the storage itself and ordinary user support. Data recovery, bulk data migration, on-site setup and other special work are not included and are performed against a quote or at the hourly rate in the current price list. The data recovery terms of service apply to such work so far as relevant.
16. Cancellation. You can cancel your subscription at any time and it then runs to the end of the period you have paid for. After a subscription ends you get the chance to download your data before it is deleted. Data is never deleted without notice. Files you put in the trash yourself are deleted 30 days later; if the account is locked over an unpaid claim, that countdown pauses until it is unlocked.
17. Termination for cause and discontinuation of the service. Either party may terminate the agreement by written notice if the other is in material breach and does not remedy it within 30 days of being told of it. Datatech may nevertheless close an account without notice where the use is unlawful, threatens the security of the service or harms other users, as set out in clause 8. On termination you are given the opportunity to retrieve your data unless the law forbids it. Datatech may also stop offering Skýjadrif, in whole or in part, and needs no reason to do so. In that case we give notice by email at least 90 days in advance and you have that whole period to retrieve your data. A prepaid subscription running past the closing date is refunded pro rata, and nothing is deleted before the period has run.
18. Liability. We run the service professionally, but it is provided “as is” and we do not warrant uninterrupted operation. To the extent permitted by law, Datatech's total liability for the service is limited to an amount equal to the last twelve months of subscription fees, and we are not liable for indirect or consequential loss. Mandatory consumer rights always remain in force. We recommend keeping important originals in another place as well, as is good practice for any backup.
19. Force majeure. Neither party is liable for a failure to perform caused by events outside its control, such as natural disasters, war, strikes, power failures, telecommunications faults, or an outage at a subcontractor. If such a state lasts more than 30 days, either party may terminate the agreement without compensation.
20. Assignment. You may not assign your rights under these terms without Datatech's written consent. Datatech may assign the agreement in full on a merger, a division or a sale of the business, and will tell you in advance.
21. Changes. We keep developing the service and may change it and these terms. Material changes to the terms are announced by email at least 30 days in advance. Continued use after they take effect constitutes acceptance; if you disagree you can cancel before the change takes effect.
22. Law and jurisdiction. These terms are governed by Icelandic law and disputes shall be brought before the District Court of Reykjavík. If a translation of the terms conflicts with the Icelandic version, the Icelandic version prevails.
23. Contact. Questions about the terms or the service: hjalp@datatech.is or +354 571 9300. Datatech ehf., Suðurlandsbraut 54, 108 Reykjavík, Iceland.

These terms take effect on 30 August 2026.