Data Recovery from Smartphones & Tablets
We recover data from all types of smartphones and tablets; Apple, Samsung, Huawei, Nokia, Sony, LG, HTC and more. Whether they work, have cracked screens, water damage or other damage.
The only company in Iceland specialising in data recovery, operating since 2012.
Partners
We recover data from all types
iPhone & iPad
All models of Apple iPhone and iPad, including the latest models with A-chip and M-chip processors.
Android Phones
Samsung, Huawei, Sony, LG, OnePlus, Xiaomi, Google Pixel and more.
Tablets
iPad, Samsung Galaxy Tab, Huawei MatePad and other Android tablets.
Common types of damage to smartphones
Water Damage
The phone fell into water, a pool, toilet or got wet in the rain. We can often recover data even if the phone no longer works.
Broken Screen
The screen is broken and the phone does not respond to touch. We can access the data using other methods.
Forgotten Password
Can't remember the PIN or password and can't get into the phone. We can help in some cases.
Software Error
The phone freezes, keeps restarting or data disappeared after an update. Software errors are often solvable.
First steps make all the difference!
If your phone has suffered water damage or other damage, it is important to respond correctly immediately. Wrong actions can make things worse and even rule out the possibility of data recovery.
We have received many cases where wrong actions caused further damage. Contact us immediately to get the right advice.
- Do not try to put the phone in rice
- Do not use a hair dryer or other heat sources
- Do not connect the phone to a charger if it is wet
- Do not try to turn the phone on again and again
- Do not take the phone to a regular computer repair shop
We recover data in these cases:
- iPhones (all models)
- Android phones (Samsung, Huawei, Sony, LG, etc.)
- Tablets (iPad, Android tablets)
- Smart devices with moisture or liquid damage
- Dead or broken devices
- Devices with damaged USB ports
- Devices stuck in a bootloop
Common symptoms
- Phone won't turn on
- Water damage (dropped in water)
- Cracked screen
- Forgotten PIN or password
- Phone freezes or keeps restarting
- Data disappeared after an update
Pricing
Smartphone data recovery is billed by the hour because projects vary greatly in complexity and the amount of work required.
Projects typically take 6–12 hours plus spare parts if needed. We always provide a quote before work begins.
* If we are unable to recover your data, you only pay 50% of the labour cost plus spare parts. If a data-recovery quote is not accepted, the diagnostic work is billed at the hourly rate in accordance with our terms.
Frequently Asked Questions
How much does smartphone data recovery cost?
The hourly rate for smartphone data recovery is 19,697 ISK/hr excl. VAT. Projects typically take 6–12 hours plus spare parts if needed. We always provide a quote before work begins.
How long does data recovery take?
We ask customers to allow at least 30 days for smartphone data recovery. The time depends on the complexity of the failure and whether spare parts are needed.
What if the data recovery is unsuccessful?
If we are unable to recover your data, you only pay 50% of the labour cost plus the cost of any spare parts purchased for the project.
Can you recover data from phones with a broken screen?
Yes, we can often recover data even if the screen is broken. We use specialised equipment to access the data without needing to use the screen.
What if I don't accept the data-recovery quote I receive after diagnosis?
You'll receive an invoice for the diagnostic work. You then choose whether we return the device with Dropp to a pickup point of your choice at your expense, whether you collect it from Pixlar at Suðurlandsbraut 54, or whether we dispose of it securely. The last two options are free of charge.
What do our customers say?
We are proud of our outstanding service and results
Really fast and professional service. Recovered my data 100% and was always available to answer any questions. Highly recommend.
Helga Lilja Magnúsdóttir
I received exemplary service. My personal computer data was, for good reason, mostly stored on one drive, which suddenly became unreadable. After a fault analysis I was referred to Datatech. There the data was recovered 100%. All communication was as good as it could be.
Bjarni Frímann Karlsson
The Apple workshop couldn't do anything for me and referred me to Datatech but promised nothing. I wasn't optimistic but decided to try. It took time but succeeded and the cost estimate was honoured. I can give them the best possible recommendation.
Gunnar Árnason, Hljóðmaður
Other data recovery services
We also offer data recovery from other types of storage media
How to bring equipment to us?
Create a service request
Fill in the form on our website
Bring the device to Pixlar
Suðurlandsbraut 54, 108 Reykjavík
Get a diagnostic and quote
You accept or decline the offer
Pixlar – Drop-off Location
Suðurlandsbraut 54, 108 Reykjavík
Weekdays: 10:00 – 18:00
Saturdays: 11:00 – 15:00
Equipment can also be sent by post. Contact us for instructions.
Did you lose data from your phone?
Create a service request and bring your equipment to us. We are specialists in data recovery from smartphones and tablets and have recovered data from thousands of devices.